Frequently Asked Questions

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Frequently Asked Questions

CPU:

  • Intel i7 processor - 10th generation or newer
  • AMD Ryzen 5 - 4000 series or newer

RAM:

  • 32GB

Operating System:

  • Windows 10

Disk Space:

  • 256GB or 500GB NvME SSD (for the OS)
  • Additional: 1TB Optical HDD
    • The database and archived efiles folders will grow with time, and we also need to take backups into account

Office Software:

  • Microsoft 365 or Microsoft Office (recent version)

Network

  • Share access to the drive and folder where the BIAS data resides
  • Gigabit Network Connection (1gb network port)
  • 1 Static IP

Additional Notes:

  • A remote connection to the machine is recommended for us to troubleshoot any issues
  • BIAS would need to be installed on the server itself
  • External Backup - This is your own responsibility

CPU:

  • Server CPU: Recent Intel Xeon processor at 3.7GHZ or higher.

RAM:

  • 32GB

Operating System:

  • Microsoft Server 2019

Disk Space:

  • 256GB or 500GB NvME SSD (for the OS)
  • Additional: 1TB Optical HDD
    • The database and archived efiles folders will grow with time, and we also need to take backups into account.

Office Software:

  • Microsoft 365 or Microsoft Office (recent version).

Network

  • Share access to the drive and folder where the BIAS data resides
  • Gigabit Network Connection (1gb network port)
  • 1 Static IP

Additional Notes:

  • A remote connection to the machine is recommended for us to troubleshoot any issues
  • BIAS would need to be installed on the server itself
  • External Backup - This is your own responsibility

Note

The Bias Database can reside on a Linux Server providing you have a hands on IT person who can do the configuration. We do not get involved with this configuration.

The BIAS User Guide is available to all BIAS clients.

Contact the BIAS office for access to this guide

Yes, a single advisor can use BIAS. It can be installed on a single workstation and used locally rather than via a network share setup.

No, when you are self-hosting your data and using a network share, there are no restrictions with regards to how many users can log into BIAS.

Yes, when you are self-hosting your data and using a remote connection, there are restrictions with regards to how many users can connect to the server. These restrictions are based on how many Microsoft RDC licenses you have available.

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